Last Updated: [June 2026]

1. Acceptance of Terms

Welcome to FEWA Education & Migration (“FEWA”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website, services, consultation bookings, online forms, and communications.

By accessing our website, submitting an enquiry, booking a consultation, providing documentation, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please discontinue use of our website and services.

2. About FEWA

FEWA Education & Migration is an education and migration consultancy that provides guidance and support relating to:

• Education counselling
• Student visa applications
• Visitor visas
• Family visas
• Partner visas
• Skilled migration pathways
• Employer-sponsored visas
• Temporary graduate visas
• Career counselling
• Coaching and training services

Our services are designed to assist students, professionals, families, and individuals seeking educational and migration opportunities in Australia and other countries.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age, or have the consent of a parent or legal guardian.
• Provide accurate and complete information.
• Have the legal capacity to enter into a binding agreement.
• Comply with all applicable laws and regulations.

FEWA reserves the right to refuse service where information provided is false, misleading, incomplete, or unlawful.

4. Scope of Services

FEWA provides professional guidance, administrative assistance, document preparation support, and application assistance.

We do not:

• Guarantee visa approval.
• Guarantee admission to any educational institution.
• Guarantee migration outcomes.
• Influence decisions made by government departments, educational institutions, or other third parties.

All decisions regarding visas, admissions, and migration applications remain solely with the relevant authorities and institutions.

5. Client Responsibilities

You agree to:

• Provide truthful, accurate, and complete information.
• Submit requested documentation within required timeframes.
• Inform us promptly of any changes to your circumstances.
• Review all applications and supporting documents before submission.
• Follow advice and requests necessary for the progression of your application.

FEWA will not be responsible for delays, refusals, or adverse outcomes resulting from incomplete, inaccurate, or misleading information supplied by clients.

6. Consultation Services

FEWA may offer free or paid consultations.

Consultations are intended to provide general guidance based on the information available at the time of consultation.

Advice provided during consultations:

• Does not constitute legal advice unless expressly stated.
• Is based on current policies, regulations, and available information.
• May change due to updates in government legislation or institutional requirements.

7. Fees and Payments

Where applicable:

• Fees will be disclosed before engagement.
• Payments must be made according to the agreed payment schedule.
• Government fees, application fees, institution fees, medical costs, translation costs, and third-party charges are separate from FEWA service fees unless otherwise stated.
• Outstanding payments may result in suspension or termination of services.

Unless required by law, service fees already earned for completed work are non-refundable.

8. Refund Policy

Refund eligibility will be assessed on a case-by-case basis.

No refunds will generally be provided where:

• Services have already been delivered.
• Applications have already been submitted.
• Delays occur due to third-party authorities.
• Visa applications are refused by government authorities.
• Educational institutions reject an application.

Refunds required under applicable consumer protection laws will be honoured.

9. Accuracy of Information

While we strive to provide accurate and up-to-date information, immigration laws, visa requirements, and educational policies may change without notice.

FEWA does not warrant that:

• Information on the website is always current.
• Content is free from errors or omissions.
• Government policies will remain unchanged.

Users should independently verify important information before making decisions.

10. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to systems or data.
• Introduce viruses, malware, or harmful code.
• Copy, reproduce, modify, or distribute website content without permission.
• Use automated tools to scrape or harvest website information.

We reserve the right to restrict or terminate access to users who violate these Terms.

11. Intellectual Property

All website content, including:

• Text
• Graphics
• Logos
• Branding
• Images
• Videos
• Downloads
• Documents

is owned by FEWA or licensed to FEWA and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or republished without prior written consent.

12. Third-Party Links

Our website may contain links to third-party websites, institutions, government agencies, or service providers.

FEWA does not:

• Control these websites.
• Endorse their content.
• Guarantee their accuracy.
• Accept responsibility for their policies or practices.

Users access third-party websites at their own risk.

13. Privacy

Your use of our services is also governed by our Privacy Policy.

By using our website and services, you consent to the collection, storage, and processing of personal information as described in our Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by law, FEWA shall not be liable for:

• Visa refusals.
• Migration outcome failures.
• Educational institution decisions.
• Delays caused by third parties.
• Loss of income or business opportunities.
• Indirect, incidental, special, or consequential damages.
• Loss of data or documents beyond our reasonable control.

Our total liability, where permitted by law, is limited to the amount paid by the client for the specific service giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless FEWA, its directors, employees, consultants, contractors, and representatives against any claims, losses, liabilities, damages, costs, or expenses arising from:

• Your breach of these Terms.
• False or misleading information provided by you.
• Your misuse of our website or services.
• Your violation of any applicable laws.

16. Termination

FEWA reserves the right to suspend or terminate services if:

• False information is provided.
• Fees remain unpaid.
• Clients engage in abusive or unlawful conduct.
• Continued engagement creates legal or regulatory risks.

Termination does not remove any payment obligations already incurred.

17. Force Majeure

FEWA shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

• Government actions
• Legislative changes
• Natural disasters
• Internet outages
• Cybersecurity incidents
• Pandemic-related disruptions
• Educational institution closures

18. Changes to Terms

We may update these Terms and Conditions at any time.

Updated versions will be published on this website and become effective immediately upon publication. Continued use of our website or services constitutes acceptance of any revised Terms.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of New South Wales, Australia.

20. Contact Us

FEWA Education & Migration

Australia Office
26/22 Northumberland Road, Auburn NSW 2144, Australia

Nepal Office
Basundhara, Kathmandu, Nepal

Phone (Australia): +61 2 9055 5339
Phone (Nepal): 01-5916709
Email: info@fewa.com.au