Fewa Education and Migration Privacy Policy

Effective Date: 24 August 2024

1. Introduction

Fewa Education and Migration Pty Ltd (ABN: 59 616 938 615) (“Fewa”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and services.  

2. Information We Collect

We collect various types of information from you, depending on how you interact with Fewa:

• Personal Information: This includes your name, date of birth, contact information (email address, phone numbers), address (home and/or education institution), passport number, educational qualifications, employment history, references, and any other information you provide related to your education and migration goals.
• Website Usage Information: We may collect information about your use of our website, such as the pages you visit, links you click, and your IP address. This information is used to improve our website and services.

3. How We Use Your Information

We use your information for the following purposes:

• To provide our education and migration services: This includes assessing your eligibility for educational programs, assisting with applications, and facilitating communication with educational institutions and immigration authorities.
• To improve our services: We use website usage information to understand how users interact with our website and make improvements.
• To send you promotional communications: With your consent, we may send you emails about our services, new educational opportunities, and other relevant information.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: When you use our services, we need to process your information to fulfill our contractual obligations.
• Legitimate Interests: We have a legitimate interest in processing your information to improve our services and send you relevant promotional communications. However, we will always balance our interests with your data protection rights.
• Consent: In some cases, we may ask for your explicit consent to process your information, such as for marketing purposes.

5. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Educational Institutions: We share your information with educational institutions you are interested in to assess your eligibility and facilitate the application process.
• Service Providers: We may use third-party service providers to assist us with our operations, such as data storage, marketing, and communication. These service providers are contractually obligated to protect your information and only use it for the purposes we have specified.
• Immigration Authorities: We may share your information with immigration authorities to support your visa application.
• Legal Requirements: We may disclose your information if required by law or to comply with a legal process.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected ¹ and comply with legal ² requirements. We will then securely delete or anonymize your information.  

7. Your Rights

You have several rights regarding your personal information:

• Access: You have the right to access your personal information that we hold.
• Rectification: You have the right to request that we rectify any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we erase your personal information.
• Restriction: You can request that we restrict the processing of your information.
• Objection: You can object to the processing of your information for marketing purposes.
• Portability: You have the right to request a copy of your personal information in a structured and machine-readable format.

8. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

9. Children’s Privacy

Our services are not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.  

10. Cookies

We may use cookies on our website to collect and store certain information. Cookies are small data files that are transferred to your computer’s hard drive by a website. You can control cookies through your browser settings. Disabling cookies may affect your website experience.

11. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any website you visit.  

12. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at:

• • Email: [email protected]
  • Phone: 02 9055 5339
  • Address: 26/22 Northumberland Road, Auburn, Sydney, NSW, 2144, Australia